1. What are your shipping options and delivery times?
We ship from our warehouse in the United States to all 50 states.
- Express Shipping: 3–6 business days – $20
- Free Shipping: 7–14 business days – $0
- Free Standard Shipping: 7–14 business days – $0
- Standard Shipping: 7–14 business days – $10
Orders are typically processed and shipped within 1–2 business days.
2. Do you offer free shipping?
Yes! We offer Free Shipping (7–14 business days) on qualifying orders. The shipping cost will be clearly shown at checkout.
3. How long will it take to receive my order?
Most customers receive their orders within 7–14 business days with standard or free shipping. Choose Express Shipping if you need it faster.
4. What is your return policy?
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in new condition. Customers are responsible for return shipping costs. Refunds will be processed after inspection.
5. Are the baby bathtubs foldable?
Yes. Our products are designed to fold for easier storage when not in use.
6. Are they suitable for small bathrooms or apartments?
Absolutely. Foldable designs are ideal for limited spaces and easy storage.
7. Are they easy to set up?
Yes. Most models are designed for quick setup and simple everyday use.
8. What age are they suitable for?
Age and size suitability vary by model. Please check the product page for recommended use.
9. Are the tubs easy to clean?
Yes. Most can be wiped clean after bath time. Care instructions are listed on each product page.
10. Are they portable?
Yes. Many parents appreciate foldable tubs for convenient storage and flexible use at home.
11. Do they include drainage features?
Some models include drain plugs or easy-empty designs. Product pages note specific features.
12. Do you ship internationally?
Currently, we only ship within the United States.
13. How can I track my order?
You will receive a tracking number via email once your order ships. You can also track your order in your account under “Order History”.
14. What if my baby bathtub arrives damaged?
Please contact us within 48 hours with clear photos. We will quickly arrange a replacement or full refund.
15. Can I cancel my order?
Yes, you can cancel your order if it has not yet been processed or shipped. Please contact us as soon as possible.